1. Windows Central Question's Avatar
    I have just installed Windows 10 preview on my Lumia 1520. I can't even turn on the WIFI. Without it, I am unable to download any new update. As you already know, there is no way I can download updates via data. Please help me solve this problem.

    App version: 1.2.227.1.
    OS version: 10.0.12648.133.

    I've already use recovery tool to reinstall previous windows version (WP8), but it's been reading phone information for hours now. And I dont even know what to do anymore.
    06-26-2015 08:52 AM
  2. Harrie-S's Avatar
    Welcome to the world of installing a preview on your phone. (without first testing if the WPRT works).
    You can try to uninstall and reinstall the WPRT or try the LSRT or try different USB cables or different USB ports or different computers. So do not give up and keep trying.

    Good Luck
  3. Harrie-S's Avatar
    Welcome to the world of installing a preview on your phone. (without first testing if the WPRT works).
    You can try to uninstall and reinstall the WPRT or try the LSRT or try different USB cables or different USB ports or different computers. So do not give up and keep trying.

    Good Luck
    06-26-2015 09:35 AM
  4. pulenaja's Avatar
    Problem solved!! I got exactly the same issue as you on my Lumia 1520. To fix it you just have to HARD RESET the phone. After that magically it will connect normaly and reinstall all apps automatically from the cloud. Check out in Youtube the keys secuence for hard reset (very easy). Hope it works for you two mate
    06-27-2015 04:25 PM
  5. goggles55's Avatar
    Same problem but on an acer aspire e15, it worked for a bit, i turned it off and I can't turn it on again, help!
    07-30-2015 08:22 PM
  6. goggles55's Avatar
    Figured it out, I went my device managers and turned off my wifi device, it was like network devices, restarted my computer, turned it back on and boom! It worked! Hope this helps anyone who has the same problem
    07-30-2015 08:59 PM

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