1. Windows Central Question's Avatar
    - Previous version installed on phone: 8.1 update 2
    - pre install finished, but after the phone rebooted and you see the installing screen with the radars it crashes and reboots again and again.
    - What to do now?
    06-28-2015 06:10 AM
  2. Martsicky's Avatar
    - Previous version installed on phone: 8.1 update 2
    - pre install finished, but after the phone rebooted and you see the installing screen with the radars it crashes and reboots again and again.
    - What to do now?
    Use Lumia Software Recovery Tool / Windows Phone Recovery Tool to recover your device.

    http://m.windowscentral.com/roll-bac...ows-10-preview
    Last edited by Martsicky; 06-28-2015 at 07:15 AM.
    06-28-2015 06:38 AM
  3. Pranav Srivastava's Avatar
    Recovery tool fails to detect my phone. What to do now?
    08-20-2015 03:00 PM
  4. Pranav Srivastava's Avatar
    Hi Martsicky, I too had a similar problem. I tried Windows recovery tool, but it fails to detect my phone. Please advise further.
    08-20-2015 03:03 PM
  5. mark233's Avatar
    Try the Lumia Software Recovery Tool
    08-20-2015 05:02 PM
  6. Elton Mbofana's Avatar
    yea guys this is a common problem were the windows recovery tool seem to fail to detect the phone. all you need to do is to click the "phone not being detected" link and hey presto it will pick it up!!
    08-23-2015 07:49 AM

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