1. Windows Central Question's Avatar
    Ok, this is a hard one. Iv'e called Boost CS and Nokia CS and they both don't know what to do, so I'm hoping to find an answer here.

    For about 2 weeks straight, my phone was really laggy and wouldn't give me my notifications on time. I figured that lack of storage space might of been the problem and I was right. I deleted as many apps as I could but that only freed about 130mb. Seeing that I couldn't do much else, I decided to hard reset the phone.

    After the hard reset, the phone was setting up. Then a message screen came up saying that The phone had a problem connecting to my cellular network with an error code of "0x80070002". I proceeded with the set up until I got to the home screen.

    It was when I dragged down the notification center that I realized that the phone was using Sprint as a carrier instead of Boost. At first I thought it wouldn't be serious and everything would work as it should. I decided to try and call, text and use data.

    Call and Text worked, but data did not.

    Is there a way to change the carrier back to Boost? I bought the phone from a Boost retailer, and I've paid Boost for the service since day 1.
    06-29-2015 02:48 PM
  2. RumoredNow's Avatar
    Revert to 8.1 using Windows Phone Recovery Tool: How can I recover/reset/restore my phone software? - Microsoft - USA

    If you want to reinstall Insider from there it would be an option.
  3. RumoredNow's Avatar
    Revert to 8.1 using Windows Phone Recovery Tool: How can I recover/reset/restore my phone software? - Microsoft - USA

    If you want to reinstall Insider from there it would be an option.
    Laura Knotek likes this.
    06-29-2015 04:48 PM
  4. LockOnTech's Avatar
    It is worth noting that if you reside in the united states that boost mobile runs off of sprint's towers hence why your phone mentions sprint instead of boost mobile. If you need everything to work accordingly then I highly suggest rumorednow's take on rolling back to the original operating system your phone came with.
    06-29-2015 07:48 PM
  5. Nogitsune Micah's Avatar
    Well boost is sprint so that's not too shocking it says sprint. Is it possible there is an outage? My mom had boost and they are awful. She didn't have service for like four days.
    06-29-2015 08:15 PM

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