1. PepperdotNet's Avatar
    Lumia 1020, 8.1.1, denim. People can hear when I am in a phone call. Cortana seems deaf. Any suggestions?
    07-03-2015 01:24 AM
  2. RumoredNow's Avatar
    Soft Reset?

    Change Region and reboot so Cortana disappears.

    Change Region back and reboot so Cortana reemerges.
    07-03-2015 12:42 PM
  3. PepperdotNet's Avatar
    I just discovered that hands-free calling, the other party can't hear me either.

    Maybe the little tiny microphone on the top of the phone has quit working?
    RumoredNow likes this.
    07-06-2015 03:47 PM
  4. PepperdotNet's Avatar
    Answered my own question, swapped the A/V assembly with a spare, all working now.

    I suspect somebody may have tried to eject the simcard and used the wrong hole.
    RumoredNow likes this.
    07-06-2015 09:57 PM
  5. ROBBIE HALL's Avatar
    This is a known issue. Right now I can't hear Cortana and she can't hear me. (PM sent)
    07-06-2015 10:04 PM
  6. PepperdotNet's Avatar
    I replied to your pm, but you may have a different issue. I could hear Cortana, she just couldn't hear me.
    07-07-2015 12:00 AM

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