[Windows Central Question]

Hello there.

My phone won't open up, which is quite obvious.

But on serious note. Sometimes, when I'm using my phone for certain uses my phone just suddenly turns black. I tried to press the start button, nothing happens. I tried to soft/hard reset, still nothing.

But here's the catch: I take the battery out, wait for a few seconds, then put it back. Then I try to press the power button or soft/hard reset. The phone vibrates for a second, and I thought it would work. But it still remains black.

Also when I charge it, the little light on top lights up indicating that it's charging.But I can't make this thing start!

Please help!

[HXD]

Little light on top? And sounds to me like it needs a Recovery.