Why won't my phone keyboard work?

[Windows Central Question]

I have the Lumia 830 that i just bought in December, and for the past month the keyboard sometimes just wont show up until I have to restart my phone. But today even after restarting a few times and soft resetting my phone like twice the keyboard still wont work. Please help ASAP! I haven't been able to use my phone all day.

 

[xandros9]

Have you tried erasing/restoring the phone using the recovery tool?