1. vikash singh1's Avatar
    A friend of mine forgot his password to hotmail account. And he is having trouble recovering it. He is not able receive any code sent to his phone. Have tried two- three no. For the code haven't received it yet. Now don't know how to go through. If I do reset he will loose all his contacts. Please help
    07-25-2015 08:18 AM
  2. AV2RY's Avatar
    I'm not sure if there is any difference between requiring code on PC or this app. But..
    Check out "Authenticator" http://www.windowsphone.com/s?appid=...a-ca22d653759b
    07-25-2015 08:23 AM
  3. AV2RY's Avatar
    I'm not sure if there is any difference between requiring code on PC or this app. But..
    Check out "Authenticator" http://www.windowsphone.com/s?appid=...a-ca22d653759b
    Or he can call "customer" service they could help him out easily
    07-25-2015 08:25 AM
  4. Harrie-S's Avatar
    If he is unable to retrieve his password you he could probably "save" his contacts with this app.
    http://www.windowsphone.com/s?appid=...7-25eddccbebf2

    Another way is if you have an "old" spare smartphone. Use this to copy his contacts to this phone and after reset move them back.

    Good luck.
    07-25-2015 08:47 AM

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