1. Windows Central Question's Avatar
    Acer Aspire 4810T-8480 4 Gig of RAM Failed the auto install twice. Tried the "How to Upgrade to Windows 10 Using the Alternative Method" downloaded the Download tool for X64 systems. Ran tool and nothing happens. So what is the error code and what can be done about it?
    07-31-2015 02:42 PM
  2. gardavis's Avatar
    I had the same error on an Acer Aspire Revo.

    Gary Davis
    08-02-2015 12:59 AM
  3. Feijoo Pierre's Avatar
    I have the same problem with an HP Probook 4720s 64 bits and Windows 7
    08-02-2015 03:00 AM
  4. Hong Yun-seong's Avatar
    I was getting the same error when I was installing the update on my HP Pavilion dv6. I had two failed attempts. When I was updating, my laptop is plugged in to a power outlet, and the battery is removed. It was weird, on the third try, I decided to place the battery back into my laptop - and guess what, it installed successfully.
    08-02-2015 03:48 AM
  5. Henk Hendriks's Avatar
    I had the same problem. I have tried two times. It's still the same.
    08-02-2015 05:08 AM
  6. 3earnhardt3's Avatar
    Be patient, reboot and try again. I have installed windows 10 on 7 computers so far, with about a 80% failure rate. Try creating a USB installer using the media creation tool and running from that. Or perform a clean boot (bing it for instructions) and try it again.
    08-02-2015 11:41 AM
  7. Dilip Vasvani's Avatar
    Follow this , system filecheckerror - First option did the trick for me , hp pavillion windows 7 is what I was using.

    Step 1) System File Checker

    From the start menu, type cmd, then right-click on it and choose Run As Administrator.

    In the command window, type sfc /SCANNOW, press enter and let that run. It could take 10-30 minutes. For me, it gave me an error saying it found corrupt files but they couldn’t be fixed.

    If you get errors about corrupt files, move to step 1a or try saving this file to your desktop and run it as administrator. Once completed, you’ll have a sfcdetails.txt file on your desktop with details of the corrupt files.

    Step 1a) DISM Command

    If you get the error above when trying to run SFC, then in the same command window, try running:
    DISM /online /cleanup-image /checkhealth
    DISM /online /cleanup-image /scanhealth
    DISM /online /cleanup-image /restorehealth

    Step 2) Windows Updates

    In PC Settings, go under Updates and install all available updates to your system.

    Step 3) Updates In Windows Store

    Go into the Windows Store, open the Charms Bar, and go into App Updates. Click the Check For Updates button and install all available updates.

    Step 4) Run Disk Cleanup

    In the Start Menu, type in Disk Cleanup and select “Free up disk space by deleting unnecessary files”.

    Click the button to clean up System Files.

    Check all of the boxes and run the cleanup utility.

    Step 5) Uninstall Antivirus Apps

    If you have any other antivirus programs installed besides the built-in Microsoft one, uninstall them now. Avast and some others have been known to cause issues with the updates.

    Step 6) Delete Temp Files

    You can run the Disk Cleanup utility again or use a program like CCleaner.

    Step 7) Delete Prefetch Files

    Browse to the folder C:\Windows\Prefetch. You’ll have to give yourself permissions to access it. Once you have it open, select all of the files and delete them all.

    Step 8) Reboot & Try Updating Again

    After you’ve completed the steps above, reboot your computer one last time then try your upgrade again.
    08-02-2015 03:33 PM
  8. albaruthenia's Avatar
    I have upgraded Windows on my secondary Acer Aspire One notebook from 7 to 10 without a glitch. On the HP G72-B57 CL, I made three attempts, the last one after cleaning up the 'Temp' folder, running chkdsk and defrag, and unplugging everything, including the keyboard and mouse, though nothing helped. The upgrade routine just freezes at one of the reboots, forcing me to power down the notebook. On re-start, the process tries to recover several times, fails, and falls back to the pre-upgrade version of Windows. There is no non-Microsoft antivirus program on there, so apparently, I will have to put this on hold until Windows 10 is more robust, or somebody finds a reliable way to pull this off.
    08-09-2015 05:21 PM

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