1. Windows Central Question's Avatar
    I just updated from Windows 8.1 Pro to 10 Pro. After a lengthy fight with networking due to VPN conflicts (a ridiculous problem by the way) I have everything working. However, some of the features require a Microsoft account to be used. My 8.1 login was local. Now I want to use Cortana and other new features in Win 10. How can I change the account to a Microsoft account? I have tried the "Sign in with a Microsoft account instead" link but it does nothing to remedy the problem.

    Any suggestions?
    08-01-2015 08:28 PM
  2. ven07's Avatar
    try settings > accounts
    08-01-2015 08:36 PM
  3. dvdhills's Avatar
    I have a similar problem. I did a upgrade from Windows 7 to Windows 10 on my desktop pc. The Local Accounts all made it through the transfer. I was able to log onto my local account and link it with my microsoft account. On the other two local accounts it will not connect with the Microsoft account. I log into the local account, go to the account settings under your account. I select "Sign in with microsoft account instead". I give the microsoft account user name and password and then answer the prompt for the local account password. I click next and it goes right back to the settings window with no change.
    I have upgraded five other machines and do not have this problem with any of the accounts on those machines. It was the same 3 Local Accounts linked to the same 3 Microsoft Accounts on all of those machines.
    On the one machine, I linked one local and microsoft account and then could not link the other 2 local accounts. The only difference on this machine is that I did add a work email account on this machine. It asked to change some of the security policies. I agreed. After that I went to set up the other two accounts. This is the only explanation I can think of. Can anyone tell me how to get this to work. I do not want to delete the local accounts because they contain all of our data.
    I reset the Advanced settings in IE. I checked on and off the TLS boxes. With them unchecked, I cannot even enter the Microsoft account information. With them checked on I get through the process of entering my Microsoft account information, then entering my local account password. As soon as I click next it goes straight to the account settings page with no effect. I reset to the earliest restore point I had. It didn't work. I have tried to run secpol.msc, but it does not exist on my machine.
    I am convinced that my work email made this happen when I let it change the security settings. I have deleted that account, but I do not know how to undo the changes.
    08-02-2015 11:49 PM
  4. Rising Mos's Avatar
    I haven't read the response above me. You should though.

    My suggestion: Try to create a new user in the computer with your Microsoft account. Then manually transfer whatever you need from the old one: Desktop files, documents, music, videos, favorites... Don't forget anything!

    Finally delete the local account.
    ven07 likes this.
    08-03-2015 12:15 AM
  5. ven07's Avatar
    Finally delete the local account
    Probably a better idea to keep the local acc for a bit :/ I had some issues with onedrive
    08-03-2015 12:44 PM
  6. dvdhills's Avatar
    Created a new user and it still did not work. Finally did a refresh of Windows 10 and the same issue. I had to do a clean instal and now I can log in to my Microsoft account.
    ven07 likes this.
    08-06-2015 08:18 AM
  7. ven07's Avatar
    Created a new user and it still did not work. Finally did a refresh of Windows 10 and the same issue. I had to do a clean instal and now I can log in to my Microsoft account.
    Thanks for keeping us up to date :)
    08-06-2015 02:27 PM

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