1. Windows Central Question's Avatar
    A few weeks ago I had to hard reset my phone, because nothing would load, etc. And now three weeks later my phone won't turn on. I've had the phone for over a year and besides it not having some apps that most phones have it was a good phone. Within the last week or so my phone has randomly restarted many times for no reason, I was thinking maybe it couldn't process all the info but I doubt it. Along with that any time I would have to turn it on or restart it the nokia logo would load but then a black screen would load and nothing would happen from there. This would mean I would have to soft reset the phone multiple times in a row just for it to work. And now, this morning, that happened again, except this time it is showing a large lightning bolt next to the settings icon. The phone itself is fully charged by the FACTORY charger. So, please, help me?!
    08-02-2015 05:47 AM
  2. charlatan1978's Avatar
    You didn't mention what phone model or operating system you are running. I would leave it charged for an hour and then try the Windows Phone Recovery Tool.
    08-02-2015 06:00 AM

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