Why can't I connect with the Internet using Windows 10?

[Karen Knight]

I can't connect with the Internet using Windows 10

I upgraded to 10 and I have not been able to connect to the internet. I have restarted, modem, router with out any success. With7 there was a dialog box that indicated available internet connections, I don't see that with 10. What to do? Also I tried a direct Ethernet connection and that did no work either.

 

[jusdis]

Re: I can't connect with the interent using windows 10

Sounds to me like you may have forgotten to download all your drivers before upgrading

 

[mayihelpyou]

Re: I can't connect with the interent using windows 10

hi,
i would try something: check if the network card is OK, as well as all the tcp-ip layer.
can you execute CMD, and in the black CMD window, you type ipconfig /all and press Enter

normally, you should have some new text in that window, like

--configuration IP windows----
hostame...
xxxx....
dhcp
xxx

ETHERNET CARD :
DNS suffixe : lan
xxxx.........
xxxxx.......
ccccc......

IPv4 ADDRESS ................................... 192.168.1.x

you should have an ip address, in order to have access to the network-internet

by doing this, we can be sure your network card IS OK and working, and we can search somewhere else.