1. Karen Knight's Avatar
    I upgraded to 10 and I have not been able to connect to the internet. I have restarted, modem, router with out any success. With7 there was a dialog box that indicated available internet connections, I don't see that with 10. What to do? Also I tried a direct Ethernet connection and that did no work either.
    08-02-2015 04:11 PM
  2. jusdis's Avatar
    Sounds to me like you may have forgotten to download all your drivers before upgrading
    08-02-2015 04:24 PM
  3. mayihelpyou's Avatar
    hi,
    i would try something: check if the network card is OK, as well as all the tcp-ip layer.
    can you execute CMD, and in the black CMD window, you type ipconfig /all and press Enter

    normally, you should have some new text in that window, like

    --configuration IP windows----
    hostame...
    xxxx....
    dhcp
    xxx

    ETHERNET CARD :
    DNS suffixe : lan
    xxxx.........
    xxxxx.......
    ccccc......

    IPv4 ADDRESS ................................... 192.168.1.x

    you should have an ip address, in order to have access to the network-internet

    by doing this, we can be sure your network card IS OK and working, and we can search somewhere else.
    Laura Knotek likes this.
    08-02-2015 04:34 PM

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