09-19-2015 03:52 AM
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  1. WPCentral Question's Avatar
    my windows start menu is not working after upgrading to windows 10 yesterday
    08-03-2015 07:43 AM
  2. Todd Graham's Avatar
    I have the same issue.
    08-03-2015 12:58 PM
  3. Crystal Cuffley's Avatar
    I'm having the same issue. And it took over 5 minutes to turn on. This is very frustrating since I run my business from home on my laptop.
    08-03-2015 10:16 PM
  4. Miriam Joy's Avatar
    Yeah, it's not happening at my end either. :( And the computer is also being very slow. When I try and open one of the few programmes that I can still access (I hate desktop shortcuts, so I need my Start menu!), it takes ages, particularly troubleshooters, network things etc.
    08-04-2015 07:50 AM
  5. realwarder's Avatar
    When you say not working, what do you mean?
    Press and never comes up? Press and takes ages to come up? Something else?
    08-04-2015 08:47 AM
  6. Miriam Joy's Avatar
    For me, it wasn't appearing at all. The button would go blue, but nothing would happen.

    HOWEVER it has just worked for the first time ever! It may have been restarting my computer lots of times (mostly by means of improper shutdowns, because it kept freezing on me; hope that won't continue), as I didn't do anything else much. Anyway, fingers crossed that it continues to work, and that the other things which were broken are now no longer broken.
    08-04-2015 09:12 AM
  7. Windsara's Avatar
    I've had the same issue the past 2 days.... It starts with Start Menu and all apps, volume, notification tab etc... not working, meaning click on and nothing happens.... Shut down computer (desktop) ....start computer back up later (after work) and error notice shows "start menu and cantina not working" ...... Needed to fully power down computer and restart 4 times before this notice goes away and for everything to work again ...and this whole process starts over the next time the computer is powered down
    08-04-2015 09:19 AM
  8. Miriam Joy's Avatar
    this whole process starts over the next time the computer is powered down
    Oh gods, I'm not sure I can cope with doing this again. *considers leaving computer on forever* Never had an error message, though, just things freezing and dying on me. Blah.

    ETA: Just turned it off for a while and turned it back on, all seems to be working. One thing I did do was connect to my (pre-existing) Microsoft account, which I use on my tablet, so that may have helped? Idk.
    Last edited by Miriam Joy; 08-04-2015 at 11:20 AM.
    08-04-2015 10:23 AM
  9. Todd Graham's Avatar
    I am having similar problems as you windsara - annoying :-P it still doesn't work for me and no solutions yet posted on this in the other two threads on this topic...
    08-04-2015 11:14 AM
  10. Alex Wales's Avatar
    Guys I've just had a similar problem on my desktop PC. I got it working again using the method described in another thread called "Startmenu and taskbar not working in windows 10", but all the program folders were empty.

    I was just about resigned to having to link them all in manually when I thought I would check the registry for errors using CCleaner (I use this all the time).

    About 30% of the way through all the programs started appearing in all the folders.

    It might not work for you but it's worth a try, or try your usual registry checker

    I use the free version of CCleaner.
    08-04-2015 03:52 PM
  11. Wryman's Avatar
    I've had this problem too but in my case it seemed related to setting up my home network. It seems that when I try to network by sharing files with another computer it makes the start button and other new apps fail. Legacy programs work ok.
    08-04-2015 05:23 PM
  12. Liamhughess's Avatar
    I think I may have found the problem... Do those dealing with this problem have avast antivirus installed? If so, I believe that is what is causing the 'critical error'. I uninstalled the software and upon reboot my start button and cortana were working perfectly again. Now I'm sure you all know how to uninstall software on your PCs but it may not work in normal mode with the critical error as it didn't with me. Therefore I uninstalled in safe mode. Incase you arent familiar with how to access safe mode on windows 10, heres how: You press ctrl+alt+delete, and in the bottom right hand corner you click the power button. Before you click 'restart', hold down the shift key until the next screen is displayed (blue). Then click troubleshoot, advanced options, start-up settings, restart. Once it restarts, press the F4 key, and when it restarts you will be in safe mode. Now just do the normal thing to uninstall avast and then reboot following the installation and it should be fixed!

    I also posted this response on the Microsoft forum: 'Windows 10 Critical error fix, Start menu and cortana not working" bug when logging in with MSA?'

    Hope this can help some people! it was hella frustrating trying to fix this!
    -LiamHughess
    RumoredNow and Alex Wales like this.
    08-04-2015 05:23 PM
  13. Grumpy yorkie's Avatar
    I had the same problem and the way it was fixed for me was to create a new account and work from there and everything ok. I also have avast antivirus running but it is still working.
    08-04-2015 05:44 PM
  14. Liamhughess's Avatar
    But if you uninstalled avast the original user account will work, hopefully. It did with mine. Avast worked the whole time but I believe it was affecting the start bar and Cortana
    08-04-2015 06:18 PM
  15. ashram's Avatar
    had the same issue, but all universal apps and notifications wouldn't work either. avast wasn't my issue as I never had it installed :) Tried various fixes, all failed, including SFC /scannow and various DISM commands.

    it wouldn't let me roll back to 8.1 either. The interesting thing, the 1 pc that gave the issue initially had Windows 7, then upgraded to 8, then 8.1, then a repair install (reinstall, keep data) and with every attempt to roll back from 10, it asked it I wanted to go back to 7, 8 or 8.1 randomly, and then fail at 99%.

    Luckily, it did attach itself to my MS account (it said I was using my local account, but couldn't link it to the MS account) so a clean install of 10 was possible on a new drive, then moved ALL of my data back.
    08-04-2015 07:28 PM
  16. Gtown Goon's Avatar
    I cant create a new account.... when i go to my accounts from the control panel, it says in blue, add a new account in pc settings... I cant access pc settings though without the start key working.... it doesnt work if i push the key on my computer either... this is really starting to **** me off!!!
    08-04-2015 08:01 PM
  17. Windsara's Avatar
    Well came home to turn on the desktop and sure enough ....the blue box Critical Error showed up "Start menu and Contana aren't working. We'll try to fix it the next time you sign in." ...nothing works, no buttons to click, can't right click, nothing ....which by the way , they can't fix it (not sure if they are even trying lol) ...only a force shut down will temp. clear it ........ I do have Advast, so to see if that is what is doing it, I have uninstalled it and we will see if that takes care of it
    08-04-2015 11:02 PM
  18. astondg's Avatar
    This seems highly unlikely but... when I upgraded from W8.1 to one of the later W10 dev preview builds my start menu and store apps stopped working. I tracked the problem down to a permissions issue on my user account folder (i.e. C:\Users\[UserName]), during the upgrade my user account was removed as the folder owner and the 'System' account took ownership instead.

    I rolled back to 8.1 and upgraded again and it was all ok.

    Like I said, highly unlikely that this is the issue but I thought I'd share just in case.
    08-05-2015 01:12 AM
  19. Markus Angel's Avatar
    my windows start menu is not working after upgrading to windows 10 yesterday
    you may try to download also the driver to keep your computer running smoothly ( as for my case, i had updated my Intel Driver to let my screen working)....i'd been through it since i had had my pc upgraded last february....
    08-05-2015 06:00 AM
  20. taymur's Avatar
    Yeah, it's not happening at my end either. :( And the computer is also being very slow. When I try and open one of the few programmes that I can still access (I hate desktop shortcuts, so I need my Start menu!), it takes ages, particularly troubleshooters, network things etc.
    type the software you want in Cortana if that is possible... its the only way i open software any way. :)
    08-05-2015 07:16 AM
  21. G Shawn's Avatar
    I've had similar problems to those described above after upgrading from Win 8.1 to win 10. No response from clicking on the Start Menu icon. No response or extremely delayed response (a couple of minutes) to clicking on the Network or Audio icons on the taskbar. When I launch the Task Manager it will freeze and take several minutes to complete launching. Windows indicates I have no Restore to return to Win 8.1. Wow, this is not giving me the warm fuzzies!

    Yes, as Liam asked, I also have the Avast! Virus software. I will try to uninstall to see if that stabilizes Windows 10.
    08-05-2015 12:39 PM
  22. Liamhughess's Avatar
    I've had similar problems to those described above after upgrading from Win 8.1 to win 10. No response from clicking on the Start Menu icon. No response or extremely delayed response (a couple of minutes) to clicking on the Network or Audio icons on the taskbar. When I launch the Task Manager it will freeze and take several minutes to complete launching. Windows indicates I have no Restore to return to Win 8.1. Wow, this is not giving me the warm fuzzies!

    Yes, as Liam asked, I also have the Avast! Virus software. I will try to uninstall to see if that stabilizes Windows 10.
    Hope that works for you buddy!
    08-05-2015 05:16 PM
  23. Windsara's Avatar
    I have uninstalled advast and so far that fixed the start issue ...but have just noticed my.video and sound issue came back that I have already fixed before ....sound is distorted and all video only shows.in slow motion...updating drivers only say they are already updated ...I just shut down for the.night and will see how it runs in the morning
    08-06-2015 12:31 AM
  24. G Shawn's Avatar
    Very strange, Windows 10 seems to have repaired itself. After a few reboots, things were getting better. After the last reboot I was informed that a Windows update was being installed. Afterwards, it all seems perfectly fine and I find that my CPU demand is lighter than under Windows 8.1. I had not yet suspended or uninstalled the Avast! software. Perhaps Microsoft is finally getting better at this game and teaching its OS self-diagnostics.

    Interestingly, now that it’s working ok, I found under Settings an option to roll back to Windows 8 (it claims limited to 30 days!). So far, I like what I’m seeing with Windows 10. It is perhaps one of those rare times when a Microsoft upgrade is actually an improvement. Decided to clone my boot drive and roll it back to Windows 8, just in case.
    08-06-2015 02:16 PM
  25. Perttu Lehtinen's Avatar
    Guys I've just had a similar problem on my desktop PC. I got it working again using the method described in another thread called "Startmenu and taskbar not working in windows 10", but all the program folders were empty.

    I was just about resigned to having to link them all in manually when I thought I would check the registry for errors using CCleaner (I use this all the time).

    About 30% of the way through all the programs started appearing in all the folders.

    It might not work for you but it's worth a try, or try your usual registry checker

    I use the free version of CCleaner.
    And then they say that Windows is easy to use! :D
    08-06-2015 06:04 PM
30 12

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