1. WPCentral Question's Avatar
    My phone had quite a bit of battery left when it suddenly shut off ( it shut down after i left whatsapp because it was loading properly/ before it shut down the screen was showing resuming with the downloading dots) and after it shut down i recharged it thinking it had less battery even after 6 hrs no response the search, menu, back i tried even button why it dosent turn on. Even a soft reset dosent work. What should i do?
    08-05-2015 01:34 PM
  2. gpobernardo's Avatar
    It sounds like a battery problem - where the battery has been drained completely resulting in irreversible chemical damage. You may want to bring your phone to a service center and have them diagnose the problem.

    Should you wish to provide more information or ask further questions, don't hesitate to create a Windows Central account and respond to this thread.
    08-06-2015 08:53 AM

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