1. Windows Central Question's Avatar
    I have turned off the sleep & it still does it. I have had to turn off the laptop & restart it to get it awake.
    08-05-2015 01:33 PM
  2. gpobernardo's Avatar
    One of the users in the forums have reported that the probable cause of that problem is the screen saver. Try disabling the screen saver and see if that stops the issue.

    Should you wish to provide more information or ask further questions, don't hesitate to create a Windows Central account and respond to this thread.
    08-06-2015 07:51 AM

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