1. Windows Central Question's Avatar
    I did the windows upgrade now my laptop sounds wont work. I have a Dell inspiron . I di the troubleshooting and it can't fix it. Any help would be appreciated, Thanks.
    08-06-2015 06:20 AM
  2. heickelrrx's Avatar
    Use windows 8 driver
    08-06-2015 06:42 AM
  3. Tony Clegg's Avatar
    Have you checked the device management screen to see if there is an '!' in there to indicate the there is a problem. Is the volume icon appeared on the task bar by clock/date?

    By checking the device management screen and right clicking on the sound/video you may be able to update the driver that failed to load during the install.
    08-06-2015 06:57 AM
  4. realwarder's Avatar
    Note that on the Dell website under Drivers Windows 10 is at the top of the list.. when I first read the list you see 7,8,8.1 oh, no 10. But 10 is there.
    08-07-2015 06:16 PM
  5. gwh34t's Avatar
    I had the same issue on my Surface Pro 3. Not to say it will work, but this is what I did.

    Disable sound in device manager, then re-enable. Right click > update driver. Last, manually force updates (if applicable) through Windows Update and restart.
    08-07-2015 06:24 PM
  6. Angelo Droutsas's Avatar
    Same here. I had to to devices hardware and eneble sound which is BS. Also, I've seen that people don't have start menu tiles. It gives a critical error and we'll get back to you. I can't use my PC and can't even go back to Win 7.
    08-08-2015 12:42 AM

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