1. Windows Central Question's Avatar
    I have installed windows 10 with a few problems - one big one remains. I cannot scroll,on web pages with either the TP or the mouse. Favourites on the front page won't even open.
    08-08-2015 03:32 AM
  2. rhapdog's Avatar
    First things first. When experiencing problems such as this, it is best to make sure that scrolling with the mouse or touchpad is working in other applications.

    IF the mouse and touchpad are scrolling in other applications, then it could possibly be an issue with the particular browser you are using. You didn't say which one, but out of 12 browsers I have installed (for testing website rendering), I've noticed that 4 of them force me to place the mouse cursor on the scroll bar and drag it down in order to scroll in Windows 10, because they are not completely compatible with Windows 10's way of doing things.

    IF the mouse and touchpad are NOT scrolling in other applications, then you need to head to your manufacturer's website and download new drivers for your device, specifically all the Windows 10 drivers, and get them installed.

    If you need further help troubleshooting/resolving this issue, please register for an account. It's quick and easy. Then come back here and let us know what you've tried, what browser you're using, and what device you are using, and we'll try to help further.
    08-08-2015 05:40 AM

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