1. Windows Central Question's Avatar
    it written to connect the phone to power source for 2 hours and try again i done that
    but no use
    08-20-2015 05:40 PM
  2. Muhammad Rafey's Avatar
    the only way is to Had the same problem but after much lamenting, I found a solution that keeps all your data intact and would not require you to do a hard reset. I use a Nokia lumia 830 and I upgraded about two days ago to build 10536 (10.0.10536.1004) if you have set up the FIND MY PHONE function using the WINDOWSPHONE.COM website and your PHONE SETTINGS, you're in luck!. I simply used the lock function on the website to change my lock code to one of my choosing. My windows phone after a few seconds restarted and after booting was complete, I unlocked my phone using the lock code I choose online. That's all!. I don't know why my phone had to restart but I was too happy to care. hope this works for you too even trying this method still phone gets lock again so give us a proper way people are facing this same problem again these days to much pleeezzzz dont disapoint us already we are to much dissapointed
  3. worldspy99's Avatar
    You can reset it using the software recovery tool but it will wipe all the data from the device.
    08-20-2015 07:14 PM
  4. gpobernardo's Avatar
    It appears that your phone isn't locked for security reasons... it just needs charging. But since you indicated that you've already tried charging your phone, then you could check and ensure that the battery connection is secure and tight, and that the battery contacts are indeed properly aligned and set - and then you can try charging your phone again.
    08-20-2015 07:14 PM
  5. Nicolette Radoi's Avatar
    it's not true. i tried to recovery my phone almost 7 times and nothing, it shows that is an error and it's still locked for security. damn
    gpobernardo likes this.
    08-22-2015 06:36 AM
  6. vivan khattri's Avatar
    due to security concern your phone is locked charge it for 2 hours and try
    08-22-2015 09:11 AM
  7. vivan khattri's Avatar
    same problem help me guys.....
    08-22-2015 09:13 AM
  8. gpobernardo's Avatar
    Could you provide us with a screenshot of the issue you're experiencing?

    P.S.
    It is not necessary to post a separate thread on the same topic twice, even if there has been no response on the first thread. Doing so is discouraged to minimize forum clutter and to encourage consolidation of information. Threads Merged.
    RumoredNow likes this.
    08-22-2015 09:55 AM
  9. msirapian's Avatar
    Found this, I guess that's what is reported here : Lumia 920 has been locked for security reason - Microsoft Community

    According to http://forums.windowscentral.com/win...ne-locked.html, you might want to charge it during 2h and then *soft-reset* your device.
    RumoredNow and gpobernardo like this.
    08-22-2015 03:35 PM
  10. lonewolf00708's Avatar
    I have a lumia 640 with that same error at 100% battery. "This device has been locked for security reasons. Connect your device to a power source for at least 2 hours, and then try again." Only button is emergency call.
    10-24-2015 11:15 PM
  11. Muhammad Rafey's Avatar
    the only way is to Had the same problem but after much lamenting, I found a solution that keeps all your data intact and would not require you to do a hard reset. I use a Nokia lumia 830 and I upgraded about two days ago to build 10536 (10.0.10536.1004) if you have set up the FIND MY PHONE function using the WINDOWSPHONE.COM website and your PHONE SETTINGS, you're in luck!. I simply used the lock function on the website to change my lock code to one of my choosing. My windows phone after a few seconds restarted and after booting was complete, I unlocked my phone using the lock code I choose online. That's all!. I don't know why my phone had to restart but I was too happy to care. hope this works for you too even trying this method still phone gets lock again so give us a proper way people are facing this same problem again these days to much pleeezzzz dont disapoint us already we are to much dissapointed
    05-13-2016 04:16 AM
  12. Adrien Antonio's Avatar
    Thank you so much.... you saved my life
    06-16-2016 07:09 AM
  13. humzahyaz's Avatar
    Phew!!! Dude, what a save!!!! Thank you so much.
    06-25-2016 06:36 PM
  14. Syam Manikandan's Avatar
    I faced the same problem with my Lumia 730. If you've opted for "find my phone" in your phone settings, all you've to do is go to account.microsoft.com > Devices > Find my phone > Lock. You'll be asked for a new 6 digit pin. Once you complete that the phone will be automatically rebooted. Now you can sign in to the phone with your new pin. Anyway, microsoft sucks.
    pankaj981 likes this.
    12-22-2016 02:11 AM
  15. Saliu Raji's Avatar
    i am present having the problem. But unfortunately i was unable to find FIND MY PHONE rather i saw GET RECOVERY KEY. and i was try to get it whether i will be able to find solution from there, but it keeps bringing try again. is there alternatives?
    02-16-2017 07:54 AM

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