1. WPCentral Question's Avatar
    I have had my 640 for 4 days and suddenly I cannot change my background pictures or accent colour tiles. I can make a selection from the start+theme menu, but nothing happens. It worked perfectly previously. The start screen just stays black and white... My first 640 was replaced after 5 weeks as it just went 'dead' and couldn't be fixed. I want to like my phone, but the 640 appears to be unreliable. The phone store is offering me a refund, so I am considering going back to android rather than trying a third phone.
    08-26-2015 11:26 PM
  2. Shahmeer Shahid's Avatar
    You say your start screen is black and white, maybe you have the high contrast mode on. It negates the start background as well as lockscreen picture and shows your display in black and white primarily. Find it in (settings > accessibility/ease of access > High Contrast).
    08-27-2015 01:17 AM
  3. rubyroux's Avatar
    Thank you so much for your advice - it worked beautifully!!

    I think I must have adjusted that setting when I got stuck in narrator.

    I am very grateful. Now I can enjoy my phone
    08-27-2015 01:44 AM
  4. Abdelrhman Elbarsiky's Avatar
    Thank you so much man this was so helpful <3
    03-12-2016 05:10 PM

Similar Threads

  1. 735 or 640/640XL?
    By A-G-X in forum Nokia Lumia 730 & 735
    Replies: 3
    Last Post: 08-31-2015, 03:33 AM
  2. Why can't I get Cortana to enable on my Lumia 640 outside the USA?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 08-26-2015, 10:20 PM
  3. Can I get some help with a weird Windows Phone screen issue?
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 08-26-2015, 06:24 PM
  4. How do I turn my Lumia 640 XL off it just keeps restarting?
    By Windows Central Question in forum Ask a Question
    Replies: 3
    Last Post: 08-26-2015, 05:02 PM
  5. Replies: 0
    Last Post: 08-26-2015, 11:19 AM
LINK TO POST COPIED TO CLIPBOARD