1. Windows Central Question's Avatar
    Hi guys, hope someone can help me.
    I'm using Nokia Lumia 630 Dual Sim for a 8 months, and sudenly for last 7 days I have some problems with it.
    I'll try to explain, hope someone can help.

    1. Sometimes when I work on my phone, it restarts itself. After restart it can't load OS, and I have to take out batery for several times to get it started.
    2. People and Photos app crashes all the time, and I can't see my contacts, or call them.
    3. Some apps (like shazam, facebook, viber...) crashes on start
    4. I can't setup email account or open it

    I've done factory restore settings, but it happend all again. Does someone have had same issues, and can someone help me.

    08-29-2015 03:56 PM
  2. dubor99's Avatar
    First what build number re u?
    If its the latest build then hard reset will clean install and it should work
    08-29-2015 05:22 PM

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