1. Windows Central Question's Avatar
    . At the start screen after the 'MICROSOFT' logo and two wheels there's a sad smiley :-( and the phone remains in that state. I cant even turn it off using power button. I have to manually remove the battery every time I want to shut it down (frustrated!!) After trying soft reset for a few days, I decided to hard reset the phone. But I cant even perform hard reset. From some post I came to know - I need to press my volume down, power & camera button simultaneously, and when the phone restarts press the volume down & camera button only. Tried several times. But in vain. Can anyone help me with this problem, at least any hard reset
    08-31-2015 03:53 AM
  2. VARUNGUPTA16061992's Avatar
    . At the start screen after the 'MICROSOFT' logo and two wheels there's a sad smiley :-( and the phone remains in that state. I cant even turn it off using power button. I have to manually remove the battery every time I want to shut it down (frustrated!!) After trying soft reset for a few days, I decided to hard reset the phone. But I cant even perform hard reset. From some post I came to know - I need to press my volume down, power & camera button simultaneously, and when the phone restarts press the volume down & camera button only. Tried several times. But in vain. Can anyone help me with this problem, at least any hard reset
    Does 540 have camera button :-o

    And r u rrunning Win 10 preview?
    08-31-2015 03:56 AM
  3. Dusan Randj's Avatar
    Press volume down and power at same time. When exclamation mark is shown, press volume up, then volume down, then power button and then volume down. Rhen phone will perform hard reser.
    08-31-2015 04:26 AM

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