1. Windows Central Question's Avatar
    After closing down last night I cannot log in on the opening page today . Cannot type my login, cannot use the power on/off button in right corner, nor the clock face sign next to it nor Eng all are dimmed. What I take to be the wi-fi button is bright but does nothing if clicked.
    i can scroll down my desktop picture it only has the time and date on it together with the battery level and the wi-fi, as soon as i touch that screen it reverts to the login screen
    All on a Toshiba Laptop which was on windows 8.1
    09-01-2015 02:09 PM
  2. Indistinguishable's Avatar
    After closing down last night I cannot log in on the opening page today . Cannot type my login, cannot use the power on/off button in right corner, nor the clock face sign next to it nor Eng all are dimmed. What I take to be the wi-fi button is bright but does nothing if clicked.
    i can scroll down my desktop picture it only has the time and date on it together with the battery level and the wi-fi, as soon as i touch that screen it reverts to the login screen
    All on a Toshiba Laptop which was on windows 8.1
    You may need to try booting in safe mode and do a reset. Let me know if you need help doing that and I can walk you through it.
    09-01-2015 03:02 PM
  3. nigel light's Avatar
    Well I imagine you are right about safe rebooting but I can get nothing to respond so if you can help me through the process i will be obliged
    09-01-2015 03:55 PM

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