1. Windows Central Question's Avatar
    I have been a Beta tester for Win 10 for months.
    On release day I downloaded WIN 10 and installed it on my computer.
    It worked just great, all my software came across during the upgrade and I was a happy camper.
    THEN, after several weeks of enjoying the GREAT WINDOWS 10, Microsoft did an "Update" and no more machine. Just a gray screen.
    Reboot after Reboot, nothing, I was even locked out of BIOS.
    I then attempted to reinstall the ISO I had originally used and things weren't working like they did the first time, SO....
    I then reinstalled my original WIN 7 from the HP recovery disks I made when I purchased my computer.
    After getting all the updates and installing them for the old WIN 7, the computer would freeze mid screen and lock up.
    So I reinstalled WIN 10 again from the ISO I had made. When I try to "activate" WIN 10 it won't accept my license key, nor will it allow any license key for any other Win 7 I own, or any license key listed as acceptable from Microsoft.
    I'm just told to go purchase WIN 10 from the Microsoft store.
    09-02-2015 03:05 PM
  2. pankaj981's Avatar
    This looks more of an hardware issue to me rather than a Windows 10 install gone bad. The only way you can activate a Windows 10 license is by first upgrading to Windows 10 from either a Windows 8.1 or Windows 7 SP1 install, capture the new Windows 10 key and then use it to perform a clean install.
    09-02-2015 04:09 PM

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