1. WPCentral Question's Avatar
    After upgrading my 1 year old HP to Windows 10 it now becomes unresponsive when I try to wake it up from sleep mode. Sometimes the hard drive is working away but the computer does nothing, just a black frustrating screen. The only way I can get out of it is to force it to shut via the power button. This does not happen all the time. Can anyone help me?
    09-02-2015 11:55 PM
  2. Santos lil elpair's Avatar
    Sounds like you need to first try a software refresh...go to update and recovery from settings. If that doesn't work, you should invoke warranty repairs.
    09-03-2015 12:42 AM

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