1. Windows Central Question's Avatar
    My windows 10 store app was working just fine last week and now it will not open. The app highlights when I click on it but nothing happens after that point.
    09-03-2015 10:42 AM
  2. Ed Boland's Avatar
    Have you tried restarting your PC? There was an update for the Store app recently, and maybe your PC needs to reboot to finish the update. Try it... report back and let us know if that fixes your problem.
    09-03-2015 11:09 AM
  3. RJB1964's Avatar
    I have rebooted no less than 6 time in the last 24 hours in an attempt to get this to work.
    Ed Boland likes this.
    09-03-2015 11:20 AM
  4. RJB1964's Avatar
    Sorry for the short reply, feeling somewhat frustrated. I have rebooted as stated and it has had not affect on the app. I have uninstalled the last 2 updates with no the same result (still unable to launch the app) so I reinstalled the updates and rebooted. Still having no luck launching the app. Decided that I would simply ask a question here. (running on a PC)
    09-03-2015 12:02 PM
  5. Ed Boland's Avatar
    It's ok, I understand your frustration. Can you sign into the store through your browser?


    Maybe check for Windows updates (settings/Updates and Security), and make sure you have all the latest updates for your PC, reboot and try again. I'm not sure why else the store app wouldn't be opening. Have you tried opening it right from the "all apps" list, rather than the pinned Start tile, or pinned taskbar icon?
    09-03-2015 01:59 PM

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