09-03-2015 10:29 AM
tools Reply
  1. Windows Central Question's Avatar
    Windows Central Question
    I recently had my laptop upgraded from Windows 8.1 to Windows 10. Now my fairly new Microsoft Wi.fi mouse refuses to work. I changed the battery, but to no avail. As I have trouble using the touchpad mouse, I have resorted to using an old Dell wired mouse, which is a bit 'stop and start'. Help!
    09-03-2015 10:22 AM
  2. jmshub's Avatar
    jmshub
    The mouse doesn't connect to the laptop via WiFi, it connects via Bluetooth. Make sure Bluetooth is turned on in settings (you can access it quickly from the action center). It could be a case that your Bluetooth radio isn't installed from the Win10 update and you may need to download and install drivers.
  3. jmshub's Avatar
    jmshub
    Moderator
    The mouse doesn't connect to the laptop via WiFi, it connects via Bluetooth. Make sure Bluetooth is turned on in settings (you can access it quickly from the action center). It could be a case that your Bluetooth radio isn't installed from the Win10 update and you may need to download and install drivers.
    09-03-2015 10:29 AM
« movie videos getting stuck before end in my new lumia 730 | Latest Win10 Update ( 09/03/2015) removed Desktop mode, how can I get it back? »

Similar Threads

  1. How can I get my Store App to open?
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 09-03-2015, 12:59 PM
  2. On the Here City Lens on my Lumia 640, how can I get the compass figure of 8 message to go away?
    By WPCentral Question in forum Ask a Question
    Replies: 1
    Last Post: 09-03-2015, 11:31 AM
  3. The first major Windows 10 feature update is reportedly coming in November
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 09-03-2015, 10:00 AM
  4. ThinkPad E550 + Windows 10 = Positive Experience?
    By AshBayt in forum General Desktop, Laptop & Tablet Discussion
    Replies: 0
    Last Post: 09-03-2015, 09:47 AM
LINK TO POST COPIED TO CLIPBOARD