1. rahul varma1's Avatar
    i started my upating process
    it started updating
    then instalation also completed
    phone restarted
    then spinning gears appeared 1st cycle completed
    when 2nd cycle started my stopped stopped
    when i switched on my mobile again again gears are appearing and after my mobile is switched off
    unable to reboot also
    phone is not working and unable to do reboot
    Last edited by rahul varma1; 09-07-2015 at 10:02 AM.
    09-06-2015 01:50 PM
  2. realwarder's Avatar
    It takes a while.. be patient. If an issue occurs use the Lumia Recovery Tool to go back to 8.1 and run the upgrade again.
    09-06-2015 03:09 PM
  3. rahul varma1's Avatar
    without ending the updating process my phone switched in middle
    if again i turn on. appearing spinning gears and getting switched off
    so there is no chance for me to reboot my device
    09-07-2015 02:30 PM
  4. RumoredNow's Avatar
    If it powers down and you power it up... That is a reboot.

    Try a Hard Reset.

    From power off > hold Volume down > plug in AC ( you don't want the battery to die during flashing) and that will cause boot > when you see the exclamation screen (!) immediately let go of Volume Down > tap Volume Up / Volume Down / Power / Volume Down

    If it does not flash and shuts down again... You will have to go to the recovery tool.
    09-07-2015 03:03 PM
  5. rahul varma1's Avatar
    exclamation screen is not appearing when i hold volume down key and plugin my mobile
    are there any other ways to make my phone work
    09-08-2015 10:58 AM
  6. RumoredNow's Avatar
    You have to use Windows Phone Recovery Tool and revert to 8.1.

    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    09-08-2015 01:25 PM
  7. rahul varma1's Avatar
    should i download windows phone recovery tool in pc
    in which site should i logged in
    09-10-2015 10:30 AM
  8. RumoredNow's Avatar
    should i download windows phone recovery tool in pc
    in which site should i logged in
    Yes, download to your PC.... Use the first link. WPRT. The second tool (Lumia Software Recovery Tool) is deprecated and the WPRT is made specifically to help revert from 10.
    09-10-2015 11:21 AM

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