09-08-2015 06:03 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    i cant hard reset as my volume down button is not working
    09-08-2015 05:59 PM
  2. RumoredNow's Avatar
    RumoredNow
    Use the Windows Phone Recovery Tool: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    09-08-2015 06:03 PM
« Why can't I change the date and time on my Surface RT? | I forgot my lock screen password, how can I get into my phone? »

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