1. Windows Central Question's Avatar
    i cant hard reset as my volume down button is not working
    09-08-2015 04:59 PM
  2. RumoredNow's Avatar
    Use the Windows Phone Recovery Tool: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    09-08-2015 05:03 PM

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