1. ghaase's Avatar
    My External hard drive that worked well with WIndows 8.1, does not appear on "This PC" after I upgraded to windows 10 (Dell Inspiron) . Upon connecting the USB plug, I hear rge right sound, and the device manager shows an icon with the comment "V:I product string, Driver error". What do I do next?
    09-11-2015 12:51 AM
  2. ttsoldier's Avatar
    With the device plugged in, check windows update.

    Also what is the model of the hard drive? Have you checked the manufacturer website for a firmware update?
    09-11-2015 01:18 AM

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