1. Windows Central Question's Avatar
    Hello,

    Today I received a notification: "New update ready to be installed Windows Phone 10 (Preview)".

    I press "Ok"!

    1) My cell phone was rebooted
    2) I see the bar progress
    3) After that... my cell phone was rebooted again.
    4) And now... appears the HTC icon....then at&at icon and the cell phone is rebooted

    Windows Phone 10 is not starting!
    What's happening?

    regards
    gm
    09-14-2015 07:35 PM
  2. micallan_17's Avatar
    Maybe because you installed it unofficially on an unsupported device?
    xandros9 likes this.
    09-14-2015 07:39 PM
  3. skt_diaz's Avatar
    Hello,

    Today I received a notification: "New update ready to be installed Windows Phone 10 (Preview)".

    I press "Ok"!

    1) My cell phone was rebooted
    2) I see the bar progress
    3) After that... my cell phone was rebooted again.
    4) And now... appears the HTC icon....then at&at icon and the cell phone is rebooted

    Windows Phone 10 is not starting!
    What's happening?

    regards
    gm
    Did you even read the instructions and warning before signing up for insider preview?
    09-14-2015 07:42 PM
  4. xandros9's Avatar
    I thought the 8X wasn't even allowed in the Insider program to date.
    09-14-2015 07:43 PM
  5. vinscg's Avatar
    try to hard reset with the buttons.
    09-14-2015 08:26 PM
  6. TrustySnooze's Avatar
    You can download the tech preview on the HTC 8X but I definitely wouldn't suggest it. Scaling is screwed up and there have been constant reboots on mine. Not to mention the home screen basically never loading...

    I'll have to see if I can reset my phone and see if that helps, but I'd say your best bet would be to hook it up to the software recovery tool and see if that works.
    09-14-2015 08:28 PM
  7. micallan_17's Avatar
    try to hard reset with the buttons.
    I read that it reaches 100% and starts rebooting
    09-14-2015 08:29 PM

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