1. WPCentral Question's Avatar
    Lumia 535 - Window 10 prerelease software. crash while phone was on updates. Unable to reboot. What is the solution.
    09-16-2015 02:48 AM
  2. gpobernardo's Avatar
    Try connecting your phone to your PC and use the Lumia Software Recovery Tool (downloadable from Microsoft). If that doesn't work, then bring your phone to a service center and take advantage of the 12-month warranty.
    09-16-2015 06:50 AM
  3. ads13's Avatar
    Do the Hard Reset! Simple..
    09-16-2015 06:54 AM
  4. gpobernardo's Avatar
    Do the Hard Reset! Simple..
    OP details suggest a corrupted installation of the technical preview OS and the phone needs to go back to Windows Phone 8.1. Performing a hard reset will not bring his or her phone back to Windows Phone 8.1.
    09-16-2015 08:33 AM

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