1. Windows Central Question's Avatar
    nokia lumia 620 was Sad smiley on start screen :-( , cant even hard reset
    09-17-2015 05:40 AM
  2. NickyNOS's Avatar
    Same problem here.
    Last Windows 10 build, when I woke up today my phone was turned off. When I try to login it appears Nokia, the Windows 10 logo for a sec, the gears and then the sad face, then it turns off.
    Lumia 930.
    I can't do the soft or the hard reset, it keeps looping. I am trying the use Windows Phone Recovery Tools, but it isn't working.

    Edit: After some tries the Windows Phone Recovery Tool recognized my phone and it is working now (Windows 8.1). My phone was encrypited.
    Last edited by NickyNOS; 09-17-2015 at 07:54 AM.
    09-17-2015 07:20 AM

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