09-25-2015 10:37 AM
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  1. WPCentral Question's Avatar
    WPCentral Question
    hi i have lumia 520 phone is dead ,i try hard reset and soft reset .its not working and i have downloaded lumia recovery tool software and tried to connect the phone , but my pc is not recorzing the lumia 520 dead phone, but if i connect other any lumia phone it recorgzing . and when i connect the lumia 520 dead phone for charging nothing happens , but phone gets very warm ..so can any body help to fix this problem plz send the information to pkanth46@gmail.com
    09-24-2015 09:28 AM
  2. rhapdog's Avatar
    rhapdog
    Retired Senior Ambassador
    Sounds like your battery has died. If a Lithium Ion battery ever gets completely discharged, it cannot be re-charged. Never let it go 100% discharged.

    You'll need to purchase a new battery, more than likely.
    09-25-2015 10:37 AM
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