1. Windows Central Question's Avatar
    What the hell is with your accounts?
    I'm logged in W8 (laptop) with office 365 microsoft account.
    i'm logged in Office - desktop - with the same account.
    I have my onenote and onedrive synchronized based this account.
    All the setting on this lapton are about 4 days old.
    No other microsoft account used on this laptop.

    And today onenote was note able to synch because he was not recognising my account. He gave me an link to a microsoft live page where my acount was not recognised.
    After a restart it succeeded - but onedrive is manifesting the same issues: account not recognised.
    Now the system it's announcing me that i need to re-enter my last known password (in accounts section) and he i not recognised it - althoung if i'm logging on office365 the SAME PASSWORD IT'S OK!

    Congrats microsoft - you are downgrading the quality on your services by day!
    The 'microsoft' account are in fact two distinct groups: live and 365 and are you switching devices authentication back and forth between those groups?
    10-26-2015 04:52 AM
  2. Windows Central Question's Avatar
    you are allowing setting a windows (8) account based on office365 account.
    you are allowing setting an office services authentication based on same office365 account.

    but after a while, a office component (onenote), on her own, decide to do authentication check versus live account instead office 356 account.
    after a restart onenote it's settle down but onedrive it's doing the same thing.
    and why not, now the windows itself it's doing that.

    you chumps are naming microsoft account two DISTINCT things: office356 and live accounts. and you are not tracking which is which.
    so you are accepting the first setting based on one but after a while you verify authentication vs the another one.
    am i right - are you that stupid?
    10-26-2015 05:18 AM
  3. charlatan1978's Avatar
    Not sure what you're hoping to achieve by this type of post.
    This isn't a Microsoft forum and is run by Windows enthusiasts.
    Perhaps you would be better off contacting Microsoft regarding your problem.
    Also, I would imagine that you might get a better response with a more suitable thread title.
    10-26-2015 05:34 AM
  4. charlatan1978's Avatar
    Again, this isn't a Microsoft forum and is run by Windows enthusiasts.
    10-26-2015 05:35 AM
  5. Windows Central Question's Avatar
    i had a laptop configured with every authentication based on 365 OFFICE account credentials.
    after ca 5 days i discover that your synchronization (at office level and windows level) is whit another account - LIVE ACCOUNT with same name!
    and moreover the application on my laptop are pointing vs live account instead 365 account!
    1. if that other account is mine (might be a very old one, almost never used as mail account) - i CANNOT recover it because there are no enough correct answers for your list of Q's for recover password for it;
    2. if that other account is not mine... YOU'VE SENT MY DATA TO SOMEONE ELSE! - because i do not find it on 365 office online.

    Either way... how i can recover MY data, that you - Microsoft - has sent it somewhere else, into an account that i was having not the credentials for?
    Last edited by jmshub; 10-26-2015 at 10:01 AM.
    10-26-2015 05:56 AM
  6. Visa Declined's Avatar
    Windows Central is not Microsoft. Sorry to hear about your problems.
    xandros9 likes this.
    10-26-2015 07:48 AM
  7. jmshub's Avatar
    Windows Central is an enthusiast message board operated by Mobile Nations, and has no affiliation with Microsoft. But we do have an active community that may be able to help.

    I'm not sure I fully understand your problem. When you create your account on the PC, you provide the credentials to create the account. Did you originally create the account and then subsequently forget the password for this account?
    xandros9 likes this.
    10-26-2015 10:01 AM
  8. RumoredNow's Avatar
    Sometimes there are Regional Server issues that affect these things... Just a guess.
    10-26-2015 12:37 PM
  9. RumoredNow's Avatar
    Threads Merged.

    User... Do not create multiple threads on your issue. It actually works against you as any advice gets scattered around and a coherent conversation cannot develop as easily...

    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    jmshub likes this.
    10-26-2015 12:39 PM
  10. RumoredNow's Avatar
    Merged again... And we are done here.

    User, if you want to be argumentative and hostile it makes it difficult for volunteers to want to assist you. Your aggression is misplaced as we are simply users like yourself.

    You would not be so demanding of answers from your neighbor just because he had a Windows computer would you? We are your neighbors.

    Please direct further inquiry to Microsoft at their Customer Care unit. microsoft customer care - Bing

    Feel free to return to us when you want to have a dialog rather than a diatribe. This subject is closed.
    10-26-2015 12:51 PM

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