[Windows Central Question]

Hi, I upgraded my Sony Vaio to Windows 10. Since the upgrade, battery icon showing "Plugged in, Charging" but not actually charging. Always it is in 3% and when unplug the power, system shutdowns.

[SeaKayakerSki]

From: Recovery and Troubleshooting Guide
Connect to a Power Outlet in the Startup Guide.
• When you intend to run your VAIO computer on battery power, the battery pack may have run out of power. Connect the computer to a power outlet. For details, refer to Connect to a Power Outlet in the Startup Guide.
• If you did not previously follow the standard procedure to turn off your VAIO computer, the power controller may be suspended due to a program error.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, push and hold the battery off button for at least three seconds with a thin, straight object (such as a paper clip), and leave the computer for at least
five minutes. Then, plug the AC adapter and turn on the computer once again. For the location of the battery off button, refer to Locating Parts and Controls in the Startup Guide.
- On the models with a removable battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, remove the battery pack, and leave the computer for at least five minutes. Then, reinstall the battery pack and turn on the computer once again.
Ȏ If the charge indictor is blinking or the  power button does not work, a battery error may have occurred or the battery pack may not be detected.
Do as follow:
- On the models with a built-in battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from your VAIO computer, push and hold the battery off button for at least three seconds with a thin, straight object (such as a paper clip), and then turn on the
computer once again. For the location of the battery off button, refer to Locating Parts and Controls in the Startup Guide.
- On the models with a removable battery pack, unplug all cables and peripheral devices, including the AC adapter and USB devices, from the computer, remove the battery pack, and leave the computer for at least five minutes. Then, reinstall the battery pack and turn on the computer once again.

Recovery and Troubleshooting Guide
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