1. Windows Central Question's Avatar
    hello, what happens is that installing a new build of Windows 10 appeared an error me a sad face appearing and this went out. And when I turn on my screen after nokia gears and then sad face , so every time you plug in the charger enters this loop repeating what was said .
    11-07-2015 07:30 PM
  2. RumoredNow's Avatar
    Use the Windows Device Recovery Tool to revert to 8.1: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    Afterwards, you can try to update to 10 again.
  3. WPCentral Question's Avatar
    hello, what happens is that installing a new build of Windows 10 appeared an error me a sad face appearing and this went out. And when I turn on my screen after nokia gears and then sad face , so every time you plug in the charger enters this loop repeating what was said .
    11-07-2015 07:32 PM
  4. someone2639's Avatar
    Use the Windows Device Recovery Tool to reinstall 8.1 and then go to 10.
    11-07-2015 07:56 PM
  5. BluWarrior's Avatar
    If you have an issue with the windows one, try the nokia one, I have had issues with he windows one in the past, but this has always worked: http://go.microsoft.com/fwlink/?LinkID=525568
    11-07-2015 08:05 PM
  6. RumoredNow's Avatar
    Use the Windows Device Recovery Tool to revert to 8.1: FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

    Afterwards, you can try to update to 10 again.
    xandros9 likes this.
    11-07-2015 10:51 PM

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