1. Windows Central Question's Avatar
    Since I switched to windows 10, my computer bugs and has to restart (after I take of the key) every time I try to insert a storage USB key
    11-08-2015 03:53 AM
  2. ttsoldier's Avatar
    Is this an upgrade?
    Pc purchased with windows 10?
    Clean install?
    Have you tried a different key?
    Does the USB key work on other computers?
    RumoredNow, xandros9 and paniejp like this.
    11-08-2015 04:24 AM
  3. RumoredNow's Avatar
    As ttsoldier asks, we need more details...


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    paniejp likes this.
    11-08-2015 12:43 PM
  4. paniejp's Avatar
    Yes it is an upgrade, and the PC is much older than W10
    I tried several keys, which all work without problem on other computers (including one which is also operating W10)
    11-08-2015 03:25 PM
  5. paniejp's Avatar
    Yes it is an upgrade, and the PC is much older than W10 (used W7 before upgrade)
    I tried several keys, which all work without problem on other computers (including one which is also operating W10)
    11-08-2015 03:28 PM
  6. ttsoldier's Avatar
    If they keys are working on other computers (even one which is Windows 10) and not working on yours then there seems to have been a driver conflict somewhere along the road.

    Try the following:

    If you're using a usb mouse you may lose functionality and will need to restart via pressing down the power button until the pc shuts off. So make sure you have saved everything and no other programs are open before you do this.

    Search in the task bar for "Device manager"
    Select it.
    At the bottom you will see "Universal Serial bus Controllers"
    Expand that
    Right click on the items there and select Uninstall.
    Restart your computer.
    paniejp and RumoredNow like this.
    11-08-2015 06:18 PM
  7. paniejp's Avatar
    Thank you for your help
    However, I desintalled all usb controllers, restarted the computer (they correctly reinstalled), but the the same problem occured when I pluggedin usb key !
    11-09-2015 04:44 AM
  8. ttsoldier's Avatar
    Do a system reset.
    RumoredNow likes this.
    11-09-2015 04:52 AM

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