1. WPCentral Question's Avatar
    When trying to download asking for a family set up.
    I went to my Microsoft account, set up a family, added my child.
    He accepted the invitation.
    Already had xbox life, with billing information (have annual subscriptions for xbox live).
    Still can't download whatsapp.
    Increased my child's age to 19 - all the same.

    Please help. Thank you
    12-06-2015 06:39 PM
  2. libra89's Avatar
    When trying to download asking for a family set up.
    I went to my Microsoft account, set up a family, added my child.
    He accepted the invitation.
    Already had xbox life, with billing information (have annual subscriptions for xbox live).
    Still can't download whatsapp.
    Increased my child's age to 19 - all the same.

    Please help. Thank you
    Does your child have a sim in the phone?

    Please make a Windows Central account to reply with more information.
    12-06-2015 07:57 PM
  3. ztania97's Avatar
    thank you for your response. I registered and opened a new thread with the same name. Maybe it's best to continue there...
    12-07-2015 03:44 AM

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