1. rahulmanutd98's Avatar
    While updating to windows 10 mobile preview,my dad's Lumia 625 restarted and then came the gears icon and the smiley :-( the phone restarts again and same process continues.Should I reset?soft or hard? What's the difference?
    12-11-2015 12:08 PM
  2. ven07's Avatar
    12-11-2015 12:35 PM
  3. rahulmanutd98's Avatar
    Now if has got a power symbol along with gear icon,it stopped switching off,smiley is gone noe.This happened when I tried to hard reset
    12-11-2015 01:37 PM
  4. ven07's Avatar
    Do a soft reset (press volume down and power button at the same time, hold until phone vibrates and let go)
    RumoredNow likes this.
    12-11-2015 03:54 PM

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