1. Windows Central Question's Avatar
    Need some help.

    I had upgraded to Windows 10 few weeks back and today i downloaded the latest update and installed it.

    100% download complete
    100% Preparing to Install was done
    Then the two wheels kept spinning and the progress bar completed the entire installation and post that it tried to restart the phone, but the phone does not load the OS.

    The blue windows icon comes up and after a min it restarts again. This goes on and on and on..

    Please help.
    12-12-2015 11:48 AM
  2. ven07's Avatar
    Try soft resetting first (press volume down and power button at the same time, hold until the phone vibrates and let go).

    Edit: if the soft reset fails, try this Got a blue screen of death installing Windows 10 Mobile? Here's the fix! | Windows Central
    12-12-2015 01:41 PM

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