12-19-2015 03:46 PM
36 12
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  1. WPCentral Question's Avatar
    When I pick up the phone I see I have 10 new emails in my "Outlook Mail" tile. When I click the Outlook Mail tile, it goes to most recent email account I was last in, but the 10 emails are not in this account. Wait, let me now click Accounts and select one of the other 2, nope no emails in that account, okay now select the 3rd Account, awe there are my 10 emails. Why cant you guys just put a banner/notification in each email account tile. this is ridiculous. no wonder windows phones are last. so many great things, but yet now its going backwards.
    12-15-2015 12:06 PM
  2. charlatan1978's Avatar
    You can pin individual accounts to the start screen.

    Why cant you guys just put a banner/notification in each email account tile. this is ridiculous. no wonder windows phones are last. so many great things, but yet now its going backwards.
    This isn't a Microsoft forum, but a forum for Windows enthusiasts.
    libra89 likes this.
    12-15-2015 12:13 PM
  3. tangledW's Avatar
    If you have the mail tile pinned it will show all your emails.
    If you want notifications on the live tile of individual accounts, you'll need to pin them to the start screen.
    I don't see the problem here, seems like it's yet another ill informed bashing. This has become expected by the tech blogs, but it's a shame to see it here so much.
    12-15-2015 12:23 PM
  4. Charles Brown8's Avatar
    Pin your individual email accounts to start. Then drag them over the outlook tile and drop.. Then click on outlook. Surprise! And happy holidays ;)
    12-15-2015 12:28 PM
  5. Will James3's Avatar
    Sorry guys, tangledw, you are wrong. if all 3 accounts have a total of 10 emails, the only indication I have is "10" new emails, and no indication of which accounts have how ever many new emails. Charles Brown8, tried you solution, while its a cool new feature, still each individual account does not show which has new emails only that I have 10 in total. its totally useless. now I have to go into each acct to figure out how many emails are in each. its ridiculous. with a WP 7, each tile for each acct had its own number and its own banner, too. now the banner is combined, who cares that I have 10 new emails if I have to search each acct to figure out where these 10 emails exist. if they are in my personal, I deal with that later, if they are in my work I want to handle immediately. why are we going backwards windows. they have told me this is new and maybe they will change it on the next update.
    12-15-2015 04:35 PM
  6. Jassch's Avatar
    I've returned my 950xl for other reasons, but this problem is easily solved as people describe in previous posts.

    You should remove the Outlook Mail tile from your start screen and only pin the tiles from the accounts that you want; you can even pin different folders from several accounts and they will show you how many new emails you have.

    If you want the different accounts to show or not show banners, then you can set this up in options when you open that account.
    Believe me and the previous posts, what you want is (and should be) possible!
    12-15-2015 04:42 PM
  7. Will James3's Avatar
    Thanks Jassch, but that didn't work. "Show a notification banner" is checked in my Options tab in each acct and when I send a test email to all 3 accts. nothing. with the Outlook Mail tab it would should 3 new emails.
    12-15-2015 05:27 PM
  8. Charles Brown8's Avatar
    Sorry guys, tangledw, you are wrong. if all 3 accounts have a total of 10 emails, the only indication I have is "10" new emails, and no indication of which accounts have how ever many new emails. Charles Brown8, tried you solution, while its a cool new feature, still each individual account does not show which has new emails only that I have 10 in total. its totally useless. now I have to go into each acct to figure out how many emails are in each. its ridiculous. with a WP 7, each tile for each acct had its own number and its own banner, too. now the banner is combined, who cares that I have 10 new emails if I have to search each acct to figure out where these 10 emails exist. if they are in my personal, I deal with that later, if they are in my work I want to handle immediately. why are we going backwards windows. they have told me this is new and maybe they will change it on the next update.
    Actually I do not understand how that does not meet your requirements. Each account you have dragged and dropped on the outlook tile shows emails per account... click on a tile for that particular account and you are taken to that accounts inbox. I'm sure lost on what you want or expect as my friends love this feature that are on the other platforms (cough) and actually this is not a new feature,its been around since 8.1 was in developers preview and carried over to 10
    12-15-2015 10:11 PM
  9. tangledW's Avatar
    Sorry guys, tangledw, you are wrong. if all 3 accounts have a total of 10 emails, the only indication I have is "10" new emails, and no indication of which accounts have how ever many new emails. Charles Brown8, tried you solution, while its a cool new feature, still each individual account does not show which has new emails only that I have 10 in total. its totally useless. now I have to go into each acct to figure out how many emails are in each. its ridiculous. with a WP 7, each tile for each acct had its own number and its own banner, too. now the banner is combined, who cares that I have 10 new emails if I have to search each acct to figure out where these 10 emails exist. if they are in my personal, I deal with that later, if they are in my work I want to handle immediately. why are we going backwards windows. they have told me this is new and maybe they will change it on the next update.
    Are you using Windows 10?
    Because if so, I am absolutely not wrong.

    If you pin an individual account to the start screen, you will see notifications for that account on that tile.

    If all you have is the Mail app pinned to your start screen, you will see all accounts.

    I know this because I'm looking at it right now
    Charles Brown8 likes this.
    12-15-2015 10:42 PM
  10. Will James3's Avatar
    AT Charles Brown8 and TangledW. Yes Win10 on a new Lumia 950. Currently, I have 4 tiles, 1 for each of my 3 accounts, and the 4th being Outlook Mail. I have 1 new email showing in Outlook Mail. The only reason I know its a personal email is because I can see the subject line of that email in the Outlook Mail tile, but I have no indication of a new email in my personal account. its blank. I have tried to drag and drop the 3 accts on top of the Outlook Mail tile and it doesn't indicate which acct has new email only that I have ? number of new emails to go find. its ridiculous.
    12-16-2015 09:04 AM
  11. PepperdotNet's Avatar
    GET RID of the Outlook Mail tile. All you need is the individual accounts pinned. It will work.
    tangledW likes this.
    12-16-2015 09:25 AM
  12. Arunabha Goswami's Avatar
    Okay, this is getting frustrating. Apparently two groups of people are having two entirely different experiences. Perhaps someone can post screenshots/videos to back up their claim.
    12-16-2015 09:25 AM
  13. Will James3's Avatar
    thanks, tried that, but it doesn't. without the Outlook Mail tile I have no notifications of any new emails. will post screen shots later.
    12-16-2015 09:57 AM
  14. martinjzac's Avatar
    I have a single tile for my three mail accounts.. Works like a charm..
    wildb01 likes this.
    12-16-2015 10:02 AM
  15. Will James3's Avatar
    See screen shot. Only Outlook Mail tile shows new email.
    Attached Thumbnails screen-shot-2.jpg   screen-shot-1.jpg  
    12-16-2015 10:31 AM
  16. tangledW's Avatar
    GET RID of the Outlook Mail tile. All you need is the individual accounts pinned. It will work.
    Sure does.
    tangledubs likes this.
    12-16-2015 11:17 AM
  17. Will James3's Avatar
    The first screen shot shows no Outlook Mail tile and no notifications in each individual email acct tile. The second one show notifications only in Outlook Mail. Unless you are using a brand new Lumia 950 with the latest version 10 on it, do not respond. this is a real problem.
    12-16-2015 11:54 AM
  18. Will James3's Avatar
    GET RID of the Outlook Mail tile. All you need is the individual accounts pinned. It will work.
    Ok, I am waiting for your answers. This is real, now with the proof, do you have another suggestion on how each email acct tile will notify me of a new email?
    12-16-2015 02:21 PM
  19. Will James3's Avatar
    Okay, this is getting frustrating. Apparently two groups of people are having two entirely different experiences. Perhaps someone can post screenshots/videos to back up their claim.
    With proof that each individual email acct tile doesn't notify me of a new email, do you have any suggestions. This worked on my WP 8 phone, not with a new Lumia 950 Win10 phone it does not. Please help.
    12-16-2015 02:23 PM
  20. Arunabha Goswami's Avatar
    do you have any suggestions
    I am still on 8.1, so unfortunately I don't have any solutions for you. The screenshots however prove your point beyond any doubts - which should stop people from posting the same suggestion over and over again. If someone responds with a contradicting screenshot with notifications on individual email account tile, then it's a bug. Otherwise it's a missing feature.
    12-17-2015 06:41 AM
  21. stuartbritt's Avatar
    All works ok for me. Unlocked 950, 3 accounts, 2 of them as a linked inbox (Work) and the other personal (Hotmail).
    All tiles show correct number of emails.
    wp_ss_20151217_0001.jpg
    12-17-2015 07:07 AM
  22. Axeelant's Avatar
    Thanks guys. I had the same problem, now it is solved. I didn't even think that the whole outlook app was pinned to start, that is ehy it showed a combined number. Now i pinned just the outlook mail as an account, and it shows seperate emails in live tile.

    Thanks guys
    12-17-2015 08:17 AM
  23. stuartbritt's Avatar
    Try resizing the tiles to small, large then back to medium.
    I have some tiles that seem to stop updating, and as soon as I change the size they start to work again.

    (I know you shouldn't have to, but as email tiles work fine for me, it's the only suggestion I can think of right now)
    12-17-2015 08:29 AM
  24. Will James3's Avatar
    I have gone through all the check boxes suggestions in this thread and others. Unpin the Outlook Mail tile, unpin the individual email acct tiles, re-pin the individual email tiles and still no changes. I am doing a hard reset and will report back. But see screen shot below where 9 new emails show up on my Outlook Mail tile, but non in the individual acct tiles and i know each of the accts have new emails. I can tell by the messages that scroll through the Outlook Mail tile.
    Attached Thumbnails screen-shot-3.jpg  
    12-17-2015 10:48 AM
  25. Will James3's Avatar
    Wow, hard factory reset fixed my problem. unreal. thanks to my patience, Microsoft didn't end up with this phone back in their return pile. AT&T surely wouldn't have figured this out. hopefully the Low Storage message will also go away.
    12-17-2015 11:21 AM
36 12

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