12-18-2015 11:12 AM
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  1. Windows Central Question's Avatar
    Windows Central Question
    the contacts and apps(data)
    12-18-2015 08:42 AM
  2. libra89's Avatar
    libra89
    Ambassador
    Most likely yes, but you can avoid that by having a backup set.

    As for your apps, you would have to look into each app and see if there's an option to set a backup. The ones that don't, I think you will possibly lose your data.
    12-18-2015 09:05 AM
  3. PepperdotNet's Avatar
    PepperdotNet
    Ambassador
    Incorrect. If you upgrade, your data will be retained. Only if you flash the phone with the recovery or other tools, or reset using about or the button combo, will you lose data.

    Regardless, it's always good to have a backup.
    libra89 and Harrie-S like this.
    12-18-2015 11:12 AM
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