12-22-2015 05:07 PM
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  1. Windows Central Question's Avatar
    Windows Central Question
    Default upgraded from windows 8.1 to 10 on my Asus touch screen

    Please I upgraded from windows 8.1 to 10 on my Asus touch screen it was a good experience but when I shut down it been two days still running on shutting down what must have been the problem and how can I access my computer back again when is till on shutting down mode? And what about the stupid human verification ?
    12-22-2015 04:55 PM
  2. xandros9's Avatar
    xandros9
    Community Review Team
    Moderator
    Press + hold the power button and try to go from there.
    As for Windows Hello, that isn't really widespread yet.
    Laura Knotek likes this.
    12-22-2015 05:01 PM
  3. JD_Morecraft's Avatar
    JD_Morecraft
    Assuming this is a laptop, unplug it from the wall and remove the battery. Reinstall the battery and plug it back into the wall.

    As for Hello, every Asus laptop I have had has a finger print reader on it. Fingerprint should be an option after windows 10 boots.

    How did you get windows 10? disc, update app from Microsoft, updates?
    Laura Knotek likes this.
    12-22-2015 05:07 PM
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