1. Windows Central Question's Avatar
    I was charging my phone all of a sudden it shuts off and when I tried to turn it back on the flash just turns on. I also tried charging again but the flash turns on and odd
    12-22-2015 07:22 PM
  2. RumoredNow's Avatar
    You should attempt a Hard Reset.

    Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

    Now tap Volume Up / Volume Down / Power / Volume Down

    You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made. Please see this link for instructions on how to join Windows Central.
    12-22-2015 10:52 PM
  3. windobuddies625's Avatar
    When I charge my phone at times it jumps from 45% to 100% within a sec and says full charge. What to do ? I've done hard reset n re installing demin via WDRT
    12-22-2015 10:55 PM
  4. RumoredNow's Avatar
    ... I've done hard reset n re installing demin via WDRT
    Those two steps would then rule out software 99%. You likely need a new battery.
    12-22-2015 10:57 PM
  5. windobuddies625's Avatar
    Those two steps would then rule out software 99%. You likely need a new battery.
    Guess that's the only option.
    12-23-2015 12:15 AM

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