1. WPCentral Question's Avatar
    Also the phone doesn't focalize.

    Can someone help me?
    12-26-2015 01:05 PM
  2. ven07's Avatar
    are you saying that you can't turn off the flash?
    12-26-2015 02:07 PM
  3. RumoredNow's Avatar
    You need to Reset your device.

    Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

    Now tap Volume Up / Volume Down / Power / Volume Down

    You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.
    ven07 likes this.
    12-26-2015 11:34 PM

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