1. Windows Central Question's Avatar
    My main screen comes up and the mouse moves around but I can't get the cursor to come up when I go in the pin box
    12-26-2015 02:25 PM
  2. Indistinguishable's Avatar
    Try holding down the power button for about 10 seconds, or until the Surface turns itself off. Then turn it on again. That'll likely fix your problem. If that doesn't work, try cleaning your display to make sure that it is free of interference. If that still doesn't work, you may need to perform a factory reset or consult with Microsoft Support to get the device looked at or fixed.
    12-26-2015 04:08 PM

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