1. Windows Central Question's Avatar
    There is a black box in the upper left with a slide and a cross and it will not go away of move. I have restarted but it changed nothing.
    12-29-2015 01:29 AM
  2. RumoredNow's Avatar
    Sounds like one of your volume buttons is stuck...

    Might be helpful to know which phone model we are discussing. Removable back vs Non-Removable makes a differences in how you might address that in the field.


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    12-29-2015 12:47 PM

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