1. Windows Central Question's Avatar
    i cracked my screen,destroyed my touchpad but i had it fixed today. my problem is that i cant access my passcode to input my password to open my fone. The password part comes up but its all black. what do i do? How can i get pass my password without necessily flushing my fone
    12-30-2015 04:06 PM
  2. ven07's Avatar
    Seems like you currently have a digitizer problem now. Can happen if the parts used weren't original.. but if you think that it's just a glitch you can wipe the phone and set it up again :) Use the windows device recovery tool for this
    01-05-2016 01:27 PM

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