1. WPCentral Question's Avatar
    for some reason i need to roll back from win 10 to 8.1 an i did used Microsoft recovery toll....i had done it before too but this time it says
    RM984_02177.00000.15184.36003_RETAIL_prod_signed_1042_0269CD_000-66_MV.ffu failed to download
    what is this bug ??
    and how can i fix it??
    i hav lumia 830
    plz help
    01-04-2016 04:49 AM
  2. TechFreak1's Avatar
    This is not a bug, in layman terms the main file for the ROM didn't download completely.

    Try downloading using a LAN cable (Ethernet cable) if retrying the download doesn't work (i'm presuming you are downloading over WiFi?)

    Please join and provide more info in this thread.
    01-04-2016 04:57 AM

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