1. Windows Central Question's Avatar
    It said the customer have to wait 127 minutes to try again to log back into the phone
    01-04-2016 01:57 PM
  2. RumoredNow's Avatar
    Sometimes this is a glitch.

    Often times it is from too many invalid PIN attempts.

    Regardless, the solution is the same. Hard Reset.

    Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

    Now tap Volume Up / Volume Down / Power / Volume Down

    You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made. Please see this link for instructions on how to join Windows Central.
  3. gpobernardo's Avatar
    You can't. If there was a way to get passed that, then the security of Windows Phones (one of the best) wouldn't be reliable. You'll have to wait.

    In the meantime while waiting, you may create a Windows Central account to Reply in this thread - it wouldn't take you more than 127 minutes.
    RumoredNow likes this.
    01-04-2016 02:04 PM
  4. RumoredNow's Avatar
    Sometimes this is a glitch.

    Often times it is from too many invalid PIN attempts.

    Regardless, the solution is the same. Hard Reset.

    Power off the phone > hold Volume Down > press Power > keep holding Volume Down until you see the exclamation (!) screen, then immediately release the Volume Down

    Now tap Volume Up / Volume Down / Power / Volume Down

    You should see the spinning gears and your phone will reflash the last OS version held in recovery. You do loose data, but get your phone back. Sign into your Microsoft Account and restore your backup during the set up.


    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made. Please see this link for instructions on how to join Windows Central.
    gpobernardo and Diana Melamet like this.
    01-04-2016 05:48 PM

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