Surface 3 - Is it normal for battery to drain while plugged in?

  • Thread starter Windows Central Question
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Windows Central Question

Hi,

I'm new to the surface 3 and the battery is atrocious on this thing (6 hours for a full charge). I noticed today that when watching netflix the battery % was getting lower even while plugged in with the provided power supply.

If this is normal it's completely ridiculous. I would not have purchased this if I knew I wouldn't actually be able to use it if the battery get's low, unless I put it down for 6 hours and don't touch it.

Is there anything I can do to prevent this kind of garbage?

It's ridiculous for them to advertise this as a laptop replacement if I can't even charge it while in use.
 

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